Policies
| Title | PDF Download |
|---|---|
| DEAF Account Revival Letter |  |
| Format for Claiming Amount available under Unclaimed Deposit | |
| Name and Address List of Customer for DEA Fund | |
| Ombudsman Scheme for Digital Transactions | |
| Process flow for claiming Unclaimed Deposit | |
| The Banking Ombudsman Scheme 2006 | |
| Customer Service & Deposit | |
| Collection of Cheques Instruments | |
| Grievance Redressal Policy (customer) and Internal Grievance Mgt System (Harmony) 1.6 | |
| Compensation Policy | |
| Customer Service & Deposit 1.2 | |