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Cookie Policy

The following statement applies to the Shinhan Bank website and describes the policy of SHB on the collection and use of personal information. Links to other websites from this website are not covered by this policy.

SHB makes a record of every visit by a User to this website, and logs the following information for statistical purposes so that it can continuously improve the structure of the site:

  • User`s internet protocol (IP) address or domain name, depending on the User`s server environment (but not the User`s e-mail address);
  • Date and time of the visit;
  • Final selected language at the time of site use

The SHB uses "cookies" to collect information about how its website is being used.A cookie is a text-only string of information that is transferred from the SHB website to the cookie file of the browser on the hard disk of the User`s computer when the User visits the SHB website. A cookie cannot read data off the User`s hard disk, read cookie files created by other websites or identify the User`s name or personal information.

There are two types of cookies: "session" cookies and "persistent" cookies. The SHB uses both. A session cookie remains in the cookie file of the User`s browser until User leaves the SHB website. A persistent cookie is stored in the User`s hard drive until it expires or until the User deletes the cookie. The SHB uses both types of cookies to collect information about Users` surfing behavior when they access the website.

Most web browsers automatically accept cookies, but the browser can usually be set to prevent this. Users may wish to consult the Help file of their web browser to find out more about this option.

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